Terms of Service

1. Introduction

By accessing our courses, you agree to these terms.

These Terms of Service apply to KnitCraft Academy websites, course materials, community areas, and any related features provided through our platform.

2. Accounts

Keep your credentials safe. You are responsible for all activity under your account.

  • You must provide accurate information when creating an account.
  • You may not impersonate another person or misrepresent your affiliation.
  • We may suspend or terminate accounts that violate these terms or applicable law.

3. License

Personal, non-transferable license to access content. No redistribution.

  • Course videos, patterns, PDFs, and downloads are licensed for personal use only unless explicitly stated otherwise.
  • You may not copy, redistribute, resell, share, or publicly display content without prior written permission.
  • Any trademarks, logos, and brand elements remain the property of their respective owners.

4. Payments & refunds

Payment processors handle financial data. Refunds follow our 14-day policy.

  • Prices may be displayed in different currencies depending on settings and region.
  • If a refund is approved, it will be returned to the original payment method where possible.
  • Refund requests must be submitted within 14 days of purchase, unless local consumer law requires otherwise.
  • Refunds may be declined if there is substantial consumption of digital content, where permitted by law.

5. Acceptable conduct

  • No harassment or illegal content
  • No sharing account or content files
  • Respect community guidelines
  • No attempts to bypass access controls, scrape content, or disrupt services
  • No uploading malicious code, spam, or deceptive content